Call us: 01756 796015
tickets@yorkshiredalesfoodanddrinkfestival.com
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Visitor Info & FAQ’s

    Home Visitor Info & FAQ’s

    We pride ourselves on our excellent customer service, helping friends, families & couples create happy memories and experiences together. Whether we are fishing phones out of porta-loos for visitors, hand delivering tickets, finding a customer some shower gel or our lovely team making visitors laugh on the phone.

    We really do care and strive to offer the best Yorkshire has to offer at our festival. We might not always get it right, but we definitely try hard to listen and act upon all feedback.

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    Things we get asked the most

    Can dogs attend the Festival?

    Of course! We just ask that they are kept on a short lead and waste bins will be available for your use. Dogs are also welcome in the camping / caravan fields. Please purchase a free dog ticket for each dog you would like to bring with you.

    How do I know which gate I need to go to?

    Your allocated Gate will be on the rearview mirror hanger and relevant ticket which will be sent to you in the post prior to the event.

    The gates that we use are GATE A, GATE C, GATE D & GATE E.

    GATE A is for day tickets car parking, Gold Camping & Glamping.

    GATE C is for Exhibitors, Musicians, Chefs, Deliveries & Taxi drop offs/pick ups.

    GATE D is for Silver Camping, Campervans, Motorhomes & Caravans.

    GATE E is for Bronze Camping, Campervans, Motorhome & Caravans.

    What is ‘A Celebrity Chef Cookery Demo’?

    Sit back and enjoy an intimate cookery demonstration by our Celebrity Chefs. These ticket types are available on both event days.

    Can Tickets be purchased on the Days of the Festival?

    You can, but they increase quite significantly in price to protect those who have purchased tickets in advance.

    Adult Day tickets will be £35

    We never discount tickets before our event.

    The ticket fee is the same regardless of the time of arrival. No admission after 8pm.

    Can I park a Motorhome, Campervan or Caravan in the main car parks?

    No, only cars can park in the main car parks. We have Motorhomes, Caravan and Campervan Tickets which are sold separately.

    What are the Opening Times?

    The main Festival is open from 2pm until 10:45pm on Friday, only those staying onsite can attend the event on the Friday.

    The main event times are 9am until 7-30pm on Saturday 22nd July 2023 and 9am until 7-30pm on Sunday 23rd July 2023 although you are welcome to stay for evening entertainment until 10:45pm each day. Please note that we close part of the festival field off from 7-30pm.

    Music, Bars & Street Food traders will close down at 10:45pm in the main stage area.

    What does the Ticket Price Include?

    Please read the Ticket Type section carefully which accompanies each ticket type on the ticket system.

    We advise that you read our ticket terms and conditions before purchasing any tickets to our festival.

    Can I get Cash at the Festival?

    No, there is no cash withdrawal facilities at the festival.

    Is there a Token System?

    No, all products on site can be purchased with cash or cards, if the Exhibitor takes them.

    Is there a Picnic Area?

    There are several seating areas around the Festival venue, these are clearly marked on the map. Please note that only food and drink purchased at the Festival may be consumed in these areas. You are also welcome to bring your own chairs into the event field.

    Is there Food for Vegetarians, Vegans or Gluten Free?

    Yes, several of our Exhibitors offer a range of Vegan, Vegetarian and Gluten Free Food. These will be highlighted in our event magazine.

    We advise that you speak to the individual traders to ask for their Vegan, Vegetarian and Gluten Free options.

    What are the benefits for staying on site at the festival?

    There are lots of benefits for our campers! You can enjoy the whole festival experience, take part in our alcohol masterclasses and enjoy the bars without the cost of a taxi, you can enjoy the music until late and walk back to your pitch when ready. Plus campers get Friday included in their weekend ticket! Theres also no rush to leave on Sunday! you can leave the camp Monday morning.

    No Content

    Tickets

    Can I get Tickets on the Gate?

    You can, but they increase quite significantly in price to protect those who have purchased tickets in advance.

    Adult Day tickets will be £35

    We never discount tickets before our event.

    The ticket fee is the same regardless of the time of arrival. No admission after 8pm.

    Can I get a refund?

    Refunds are not available (as per our Terms & Conditions), nor do we permit the re-selling of tickets to prevent fraud.

    Any person found to be trying to sell Tickets to the event on our Facebook or Instagram Social Media Pages will be warned once via Messenger and if they repeat the behaviour their Tickets may be cancelled and no refunds issued.

    Photographic identification is required to gain entry to the event with a Ticket and the name of the lead booker must match the photographic identification. Only Passports, Driving Licenses or other nationally recognised identification will be accepted. The holder of a resold Ticket will be refused entry.

    NAME CHANGES TO TICKETS CAN NOT BE MADE.

    I can’t find my tickets?

    If you do not receive an email with your tickets following your purchase please check your SPAM mailbox as some service providers send unknown emails automatically to this folder. If you still can’t find them please go onto the buy ticket part of our website here http://bit.ly/YDFTickets and select ‘More Information’ on the top right side of the screen and select ‘Resend Me My Tickets’. If this does not work, please contact us via email tickets@yorkshiredalesfooddrinkfestival.com.

    The team will be sending out all tickets and wristbands prior to the event to your home address (please make sure this is correct when booking) and you must bring both the ticket and wristband with you to the event to check in.

    Are Children free?

    Children aged 7 or under are free to enter the Festival with an Adult who has purchased a Standard Entrance Ticket. Children aged 8 - 16 will require a paid ticket. For Health & Safety reasons we require a ratio of one adult to four (4) children 7 years old or under. Children seven (7) or under may attend the Celebrity Chef Sessions if they can sit quietly on an Adults Lap and not disturb other attendees. Please select a ticket for your under 7’s on the ticketing system. We take health and safety very seriously and we will be prepared with things like UK safety signage to ensure you have a fun and safe day out.

    I have bought tickets as a gift, does the ticket need to be in the recipients name?

    Yes, Tickets will be scanned on the gate and must be in the name of the lead booker/person attending. This person will need to show photographic ID to the gate team (Passport, Driving License or similar ID is accepted)

    NAME CHANGES CAN NO LONGER BE MADE TO TICKETS AFTER THE 31ST MAY 2022.

    Are entrance tickets included with the camping/motorhome/caravan pitch?

    No, entrance tickets are to be purchased separately from the camping/motorhome/caravan tickets. There will be no admission to the festival without the correct wristband, for camping/motorhomes/campervans & caravans this will be a weekend ticket or celebrity weekend ticket. Please make sure you select the correct amount of tickets for the people attending.

    Can I upgrade my tickets to include camping or a celebrity show?

    Yes, of course you can. Please contact our team via email at tickets@yorkshiredalesfoodanddrinkfestival.com and they will be happy to help.

    How can I add another ticket to my order?

    No, we cannot add a ticket to an existing order. More tickets can be purchased via the website as a separate order.

    If this is for a extra weekend ticket, Please contact the team via email at tickets@yorkshiredalesfoodanddrinkfestival.com, should you need any more day tickets these can be purchased as a separate order on the website.

    What are the Ticket Terms & Conditions?

    For our FULL terms and conditions please see our Ticket Terms & Conditions on our Tickets Page here http://www.yorkshiredalesfoodanddrinkfestival.com/tickets-terms-conditions

    All tickets for the Yorkshire Dales Food & Drink Festival include entrance to the event (except the camping, caravan/motorhome and campervan tickets) for either one or both of the event days as stated on your ticket.

    Celebrity Chef tickets include access to one of the time slots stated on your tickets this will either be for an audience with or a cookery demonstration. In the event of one of our booked Celebrities cancelling their performance for any reason, we will endeavour to provide an alternative Celebrity. No refunds will be given.

    The content of the event advertised on this website and our social media platforms may be subject to change. Any changes will be notified as soon as possible and any information on the website amended. Historic Digital Media posts will not be amended.

    I want to come for the weekend but I don't want to camp, can I get a weekend ticket?

    No, weekend tickets are for our campers only, however you can purchase a Saturday & Sunday ticket for the same price as a weekend ticket. If you would like to enjoy the Friday afternoon/evening entertainment you would need to purchase a Friday night ticket at an extra cost.

    Do you have to arrive on Friday?

    Anybody with an on-site pitch ticket must arrive on Friday 22nd July 2022.

    Why is there a limit on how many tickets I can buy?

    We have limited the purchase of camping tickets to 1 vehicle per order to help with our booking in system and to keep everything running smoothly on site. The person who books the tickets will be the lead name on the booking and the team will check this on arrival. Every vehicle must have their wristbands and tickets for them to check in and be guided to the correct area for camping/caravanning etc.

    Large groups will need to book each family/vehicle of attendees separately to avoid delays during the check in process, such as if one vehicle arrives late and another vehicle has their tickets and has already checked in.

    Why is there a booking fee?

    Running a ticket agency costs money – the costs of premises, IT, staff, communication, etc, have to be covered – and, in addition, agents provide a service to their customers which has value. Ticket agents are also commercial enterprises, which often have the interests of shareholders to consider. A fee, often calculated as a percentage of the price of each ticket, is therefore added by agents on top of a ticket’s face value to cover both their costs of sale and as a charge for the service provided.

    How do I book a workshop?

    Workshops can be booked via this link:

    https://eventsbyb3.yourticketbooking.com/p/yorkshiredalesfoodanddrinkfestivalworkshops

    Be sure to buy a drinks masterclass tickets as they are very good value for money!!

    Also, don't be too disappointed if you miss out on a masterclass / workshop there are lots of workshops which are 'just turn up' on the event days for both adults and children.

    What is the last entry time for each day?

    Every day the last entry time is 8pm (Friday, Saturday & Sunday)

    Family Facilities

    Are there baby changing facilities?

    Yes, we provide baby changing facilities around the festival. These can be located near our toilet areas, which are marked clearly on our festival map.

    Is there Kids Music Entertainment at the festival?

    Yes, We have a kids disco & princess party on our main stage on Saturday & Sunday afternoon to keep the little ones entertained and enjoy the festival music just as much as the adults do! Make sure to get a selfie with our gorgeous princesses, after their show they will walk around the audience to make sure every little girl & boy has a photo with them!

    What can we do as a family?

    Make sure to check out our workshops, we have some for the whole family to take part in together such as campfire dining!

    We also have music entertainment for the whole family to enjoy as well as our fun fair, sports area and crafting workshops!

    Where can I heat up my babies bottle?

    Our festival staff will be happy to help in our red information hubs, there are two information hubs within the festival which will be marked clearly on our festival map. Just ask one of the team and they can facilitate heating up bottles and baby food for you.

    Getting Here

    How to find us!

    Our Festival Home is the beautiful Funkirk Farm, located just outside of Skipton. There will be lots of signs from the A59 and our lovely Traffic Management Team will guide you into the site. The post code for Sat Nav BD23 3AB. Anyone coming from the Bradford direction, please do not come through Carleton Village as their will be a one way system through the town, you will need to enter the festival from the A59.

    We recommend that you plan your journey in advance and ensure you allow sufficient time to get to the venue, especially for those with Celebrity Show Tickets and booked events such as workshops & masterclasses, as session times cannot be swapped.

    Arrive by Train

    Skipton has an excellent train service with regular trains from Leeds, Bradford and Carlisle.

    There is a taxi rank outside of the train station who will be happy to drop you off at the festival in our new designated taxi area. WE ADVISE THAT YOU BOOK TAXI'S IN ADVANCE AS IT CAN BE VERY BUSY!

    Arrive by Bus

    No, there is no busses that run to the festival over the weekend and we do not provide a bus service.

    Where can I park?

    We have plenty of Car Parking at the venue, which is signposted from the A59 in both directions. There is a charge per vehicle per day and is to be purchased when you purchase your tickets. The car park is accessed via a hard standing road.

    If you are staying with us over the weekend, you will have one vehicle included in your pitch space. Any additional cars will need to be parked in our main car park.

    If you are buying tickets for entry to the festival on the day, you will need to purchase a car park pass from the gate staff, this will be £7 per day.

    Where to Stay

    Is Camping, Motorhomes & Caravanning available?

    Yes we have camping, campervan, motorhome & caravanning options available, please see our Stay With Us page for more information.

    Are Electric Hook-Ups available?

    Yes, there are limited electric hook-ups available, please speak to our team before booking your tickets if you would like to request this. Electric hook up is not available for our Bronze camping pitches. You will need to agree to our Electric Terms & Conditions before being able to purchase these tickets. To book an electric hook up pitch please call the office on 01756 796015 and a member of the team will book this with you.

    Electric hook up pitches are £75 extra for the weekend, Camping/Motorhome/Campervan & Caravan pitches are to be purchased separately to the electric hook up.

    The electric is supplied with diesel generators which may 'hum' and the electric will be turned on at 12pm Friday afternoon and off again 10am Monday morning. The price of our electric hook up covers the cost of the generators, fuel and our team of electricians who install the hook ups and make sure they are running smoothly for you.

    Please see our terms and conditions for electric hook up here.

    Is Glamping available?

    Yes, we have glamping available through our supplier Village Belles, For more information please visit our Stay With Us page for more information.

    Where can I stay if I don't want to camp?

    There are lots of hotels around the festival in Carleton & within Skipton. If you are unsure of where to book and the distance to the festival the team can always help via telephone or email.

    Skipton, Carleton and surrounding areas have a wide range of B&B's, Hotels & Cottages for you to choose from.

    Campsite Questions

    What tickets do I need to purchase to stay on site?

    To stay onsite you need to purchase any weekend tickets and a camping, motorhome, caravan or camper van ticket. This year we will only permit one booking order per vehicle. People attending in groups will need to purchase their tickets separately.

     

    What Gate should I go to?

    You will be sent a rearview mirror hanger with your tickets in the post, this will show your Gate Letter. Please hang this on your mirror so our traffic management team can check this at the gate.

    Glamping = Gate A

    Gold Camping = Gate A

    Bronze Camping = Gate E

    Silver Camping = Gate D

    Silver Motorhomes and Caravans = Gate D

    Bronze Motorhomes and Caravans = Gate E

    We are coming as a group can we all be located together?

    If all of the groups have the same camping / camper van tickets (Gold, Silver or Bronze) then the first person arriving may 'hold' a space for the other groups until they arrive. However, you do so at your own risk as we recommend that groups arrive together as space is allocated on a first come, first served basis.

    Those camping with electric hook up can only be allocated spaces together if they arrive at the same time.

    Electric and non-electric pitches are not located next to each other.

    Motorhomes and Caravan spaces cannot be reserved, therefore those wanting to be next to each other must arrive at the same time.

    Can I arrive on Saturday morning?

    No, you must be onsite by 9pm on Friday.

    Can I camp for one or two nights, and not 3?

    Yes, however you must arrive on Friday and can only leave the site between 8am and 9pm on Saturday or Sunday.

    You cannot arrive on Saturday.

    Are BBQ's allowed?

    Small domestic Gas BBQs (less than 2.2Kg Bottles) and camping stoves are permitted. We ask that you operate these in a safe manner and no when / if you are under the influence of alcohol.

    Are fire pits or campfires allowed?

    No, campfires are strictly forbidden -  we do not permit the use of open fires/fire pits/charcoal BBQ’s of any kind.

    This is a working farm and the fire damages the grass, plus is a major fire risk.

     

    Will food and drink be available on Friday?

    Yes, our Watering Hole area near the Main Stage is open from 2pm until 10:45pm on Friday where there will be a huge choice of food and drink available.

     

    Can I leave site once I have pitched up on Friday?

    There is no vehicle movement on Friday due to the number of guests setting up camp, please bring everything you need with you that you may need for the Friday evening as the camping gates will not open until 8am Saturday morning.

    Can I bring an extra car onto the campsite to drop off my stuff?

    No, only 1 car per camping or caravan pitch ticket is permitted into the campsite.

    No additional cars can be brought in 2023. If you need a second car you will need to purchase a second camping pitch ticket.

    What is the size of a motorhome/caravan pitch?

    Motorhomes:

    Motorhome pitches are 8m x 9m.  The maximum length permitted on site is 9m. Vehicles larger than this will be turned away from the campsite. Please note the pitch is for a motorhome only and awning if you are planning to use one. No tents are permitted on the pitch nor are additional cars allowed.

    Caravans:

    Caravan pitches are 9m x 9m. The maximum length permitted at the festival is 7m including the tow bar. Vehicles over this length will not be permitted. Please note the pitch is for a caravan and one car only, plus an awning if you are planning to use one. No tents are permitted on the pitch nor are additional cars allowed.

    Can I park my vehicle on my pitch?

    Yes. One vehicle is permitted per pitch.

    Can I use an awning for my caravan, motorhome or campervan?

    Yes, an awning space is included within the ticket.

    What time is the festival open if we stay on site?

    The festival is open from 2pm on Friday until 10:45pm in our Watering Hole Area, and certain areas of our Main Event Field. The Main Stage live music starts at 2pm and runs until 10:45pm. Please see our most asked questions for the Weekend Music Schedules.

    On Saturday and Sunday the opening hours are 9am to 10:45pm.

    Can I leave the campsite in my vehicle to go to a supermarket?

    You can only gain access off site from 8am until 9pm on Saturday and Sunday, and from 8am on Monday.

    The gates are locked each evening and manned by the Security or Traffic Management teams 24 hours a day.

     

    Are Showers & Toilets Provided?

    Yes, please see below for what is available in each area:

    Gold Camping - Posh toilets and showers with sinks.

    Silver Camping, Caravans and Motorhomes - Porta-loo toilets and showers.

    Bronze Camping - Porta-loos only.

    Please note our festival home is a working farm and not a commercial campsite. Our posh toilets are chemical based rather than fresh water flushing. We pipe water to our shower units and use water tanks to ensure a smooth supply. We also have a limited number of showers based on the water feed available. If people leave taps on they will run the tanks out not only wasting water but draining the tanks. We therefore ask that you use the watering sparingly ensuring that you turn off the taps when you have finished.

    Are there hook up water points on the campsite?

    No, There are no ‘hook-up’ water points available on any of our sites.

    Drinking water stand pipes fitted with hoses are located near to the toilets in each area. These are also marked on our campsite map.

    Are washing up facilities available?

    Yes, there are a small number of washing up sinks in our Gold, Silver and Bronze Camping fields. There are no sinks in the caravan or motorhome areas.  These sinks only have a cold water tap and for washing up only.

    Please note our festival home is a working farm and not a commercial campsite with a limited water infrastructure if people leave taps on they will run the water tanks out not only wasting water but draining the tanks causing problems with our showers. We therefore ask that you use the watering sparingly ensuring that you turn off the taps when you have finished.

    Are there Elsan points?

    Yes, we have Elsan points in our caravan & motorhome areas. These should only be used for toilet waste and not waste or grey water.

    Are waste water disposal tanks / drains available?

    Yes, we have dedicated waste water disposal tanks for caravan and motorhome waste / grey water. These are marked on the campsite map.

    I have a tent, will I be allocated a pitch?

    No. Tent pitches are not marked out as we are a festival not a commercial campsite. Spaces are allocated on a first come, first served basis. You can pick your own arrival time when purchasing your ticket if you would like to arrive earlier.

    We ask you to be considerate when pitching your tent - if you take up more than a reasonable amount of space for your group, you will be asked to re-pitch.

    Is there anywhere we can buy breakfast before the festival opens?

    Yes, Breakfast is available from our provider from 6am to 12pm each day on Saturday, Sunday, Monday. The breakfast hubs will be marked on your festival camping map and will serve a selection of hot breakfast food and hot drinks.

    Can we bring our own food & drink to the festival?

    If you are camping, you are allowed to bring in your own food and drink including alcohol (to be consumed in the Campsite only).

    Food & Drink including alcohol cannot be brought into the main event fields. Bags and camping chairs are checked by the security teams on all entrances into the campsite and any items found will be confiscated and not returned. There are lots of food traders and fully licensed bars available for you in the Festival.

    Do not bring glass of any kind with you to the festival including the camping fields. Broken glass is dangerous for children and for the animals that will be using the fields after the Festival.

    No water source should be deemed as drinking water unless it is specifically labelled as such.

    My friend has a motorhome and we have a tent, can we pitch up together?

    No. Tents are not permitted in the Motorhome or Caravan areas with no exceptions. Our security team will ask you to remove any tents and you may also be asked to leave the event.

    We have designated areas for Tents/Campervans/Trailer tents and Motorhomes and Caravans.

    Can I bring a gazebo?

    Yes, we have allowed for one gazebo or awning per pitch in our ticket this year. The gazebo and tent/motorhome/caravan/campervan need to fit within the allocated pitch size.

    I am registered disabled, can I pitch up closer to the festival?

    Yes. We have a small designated disabled area for campers in Silver and Gold, caravans and motorhomes.

    The distance from these areas to the Main Event field depends on the ticket type you purchase.

    There are no disabled pitches in Bronze Camping.

    To reserve a pitch please contact us directly via email at tickets@yorkshiredalesfoodanddrinkfestival.com. Please note once that once these have been allocated we have no more dedicated spaces. Our event home is a working farm and not a commercial campsite. The ground is undulated, hilly and the grass may be fairly long in our camping / car park areas for safety reasons.

    Can I bring my own generator?

    No, Generators of any kind are not permitted at the festival and any that are being used will be removed by the security team. We offer limited electric hook up pitches in the Gold and Silver Camping areas and for Caravans and Motorhomes.

    Please contact the team on 01756 796015 to add electric hook up to your booking.

    Electric hook up is £75 per pitch. We do not make any profit on this charge it is simply the generator, cabling and sockets hire cost, plus fuel. There has been a significant increase in the cost of electric from 2021 due to the UK Climate Change Initiative which requires all event generators to run on ' white diesel' rather than 'red diesel' from 2022, and this fuel is double the price per litre.

    My friend is attending the festival for the day can they stay on our pitch for one night?

    No. Those staying onsite will be issued with a wristband for the camping area that they have booked. Anyone without a wrist band will not be permitted access to the site by our security teams.

    Wristbands must be worn at all times and there is a £5 replacement fee should you need one replacing. Please visit the Information Hub in the Watering Hole to purchase a new wristband.

    Can Campervans & Tents be together?

    Yes, Campervans, tents & trailer tents can be pitched up together as long as they are in the same camping area, For example Bronze, Silver & Gold.

    Are children permitted into and out of the Campsite from the Main Event Fields?

    No. To prevent Children becoming lost our Security Teams will not permit children under the age of 18 into or out of the Main Event fields without an adult.

    Is there a shop on site where I can buy milk, bread etc?

    No. The nearest small convenience store is located in Carlton Village. Just turn right out of the camping gates, drive along the road until you meet the junction near the public house. Turn right and the shop can be seen on your left hand side.

    However, you can purchase breakfast, lunch and dinner at the festival from our fantastic traders!

    Is there a specific Family Camping Field?

    No, our areas have been categorised as Bronze, Silver or Gold. The Bronze camping is the furthest distance from the Main Event Field (10-20 minute walk) but is still accessible for families.

    Can I bring a dog on the campsite?

    Yes, dogs can stay onsite with you. We simply ask that you keep them under control and on a lead. You must also select a free dog ticket as part of your order.

    Music Line Up & Workshops

    When will the music line up be released?

    We aim to release the full line up of our evening entertainment by the end of December.

    Will there be local artists performing?

    Yes, we love promoting local artists at the festival! we have 2 small stages in our Yorkshire Ginnel & Dales Cafe area where you can see them performing throughout the day, Make sure to check out our Whats On page to see the line up.

    I would like to perform at the festival, how can I apply?

    Thats great news! we love seeing new talent, please email info@yorkshiredalesfoodanddrinkfestival.com with some examples of your music and the team will get back to you with any time slots that are available.

    When are workshops available to book?

    We will notify you via email when workshop tickets become available, to make sure you receive this email, tick email communiction when purchasing your tickets to be added to our email database. If you are not sure if you did this or you would like to be added please email the team at tickets@yorkshiredalesfoodanddrinkfestival.com

    Are workshops free?

    We do have a selection of workshops that are free for children and adults, please make sure to read the description carefully as there may be age restrictions on these. We try our best to provide as many free workshops as we can, these tend to sell out quickly so make sure you keep up to date with our communications to avoid disappointment.

    Will there be more workshops this year?

    We always try to enhance your experience at our festival! Planning is underway to have more content and new workshops this year, some will be free and others will have a small charge. We want everyone to have a great experience with us so we will be offering a wide variety of workshops and masterclasses for everyone to enjoy.

    Accessibility

    Is there Disabled Access?

    Our Festival Home is a grassy field, so may therefore be challenging for wheelchair users, due to the nature of the venue. We do have dedicated Disabled Parking (for Blue Badge Holders) which is located nearer to the entrances, our Traffic Management Team will direct you. Please note there is a limited number of disabled parking, once these are full we cannot provide any more disabled spaces and you may need to walk further to the festival.

    Please notify us if you intend to purchase a Celebrity Chef Ticket as we will need to allocate a Disabled (Wheelchair) Space. Please note these are limited and are allocated on a first come, first served basis.

    There are dedicated Disabled Toilets which are shown on the festival layout map inside the Event Guide, which you will receive on arrival.

    If you have any questions or need any help during the Festival please speak to one of our Team.

    Is there a BSL Interpreter for the Celebrity Chef Demonstration Sessions?

    Yes, the 2pm Celebrity Chef session has a BSL Interpreter on each day.

    Are Carers allowed Free Admission into the Festival?

    To ensure that the festival is available to all we offer disabled adult ticket holders, subject to availability, a free ticket for a Carer.

    We will only offer a Carers ticket to an individual who is in receipt of UK Gov DLA Support at the Higher Level including the ‘care’ component or an individual who receives the UK Gov PIP Support. Carers will need to send proof that they are in receipt of a Carers Allowance for the individual who wishes to attend the event. The Organiser will ask for evidence to be presented to the Ticket Booking Team. Every application is assessed on an individual basis and if anyone is found to be making a fraudulent application, we reserve the right to cancel both the original ticket and the carer ticket, before and during the event.

    To apply for a carer ticket please email us at tickets@yorkshiredalesfoodanddrinkfestival.com with proof of a standard ticket purchase (e-ticket email) and a copy of your letter of award for the DLA (or equivalent). These must be received by the 30th May 2022 to allow us to process them. NO CARER TICKETS WILL BE ISSUED AFTER THIS DATE OR EARLIER IF WE SELL OUT.

    We do not offer Carer Tickets for children under 18 under any circumstances, as they are not permitted to enter the event without an adult, hence they do not qualify for a carer ticket.

    Please note that Celebrity Chef Tickets and any Camping / Caravan / Motorhome Tickets are not part of this offer. To be accompanied for a Celebrity Chef session the Carer will also require a ticket.

    This offer only applies to Ticket purchased at full price.

    Staying Safe

    Can I attend the Festival if I have a Food Allergy?

    All our Exhibitor’s make every attempt to identify ingredients that may cause the most common allergic reactions, however, there is always a risk of cross contamination and those with allergies should be aware of this. Please check with an Exhibitor and they will be able to advise.

    Can my child go back to the campsite without me?

    No, any persons under the age of 17 are not permitted to enter or leave the festival/campsite without an adult. If a child attempts to enter or leave the festival/campsite alone may be deemed lost and taken to our lost child area. We ask that children are supervised within the festival and campsite by an adult at all times.

    How can I prevent my child from becoming separated from me?

    Children can become separated within a crowd of people, if this does happen please tell your children to speak to one of the festival team in a Hi Vis jacket or head to the red information hubs if they become lost, providing your child with a contact number for yourself will help the team locate you quickly and calmly. You can write a telephone number in their clothing, on a wristband or on paper for them to put in their pocket, for example.

    It is always a good idea to tell a child to go to a place you have agreed with them to meet if they do become separated from you, this could be a fun fair ride such as the high flyer, the information hub, the camping entrance or the entrance to the big top.

    Can dogs be let off their lead?

    No, please keep dogs on a lead at all times within the festival & camping grounds. Dogs should also wear a collar with a contact number attached for you incase they do become separated, this way we can call you to let you know where they are.

    As our festival is located on a working farm we also ask that you do not let your dogs off their leads in other fields around the festival/camping areas as there will be live stock in these fields.

    Green Plan

    Will you be minimising the use of single use plastic?

    Yes.

    From 2022 we will not permit any of our exhibitors, partners or bars to use any single use plastic items, including cutlery, plates, glasses and cups.

    We are also asking our guests not to bring any single use items with them into the the campsite and our Security Gate Teams will be checking bags and talking to guests on our entrance gates to help us manage this. We recommend that guests bring reusable water bottles and fill these at the drinking water taps located in the camping and main event fields.

    The sale of drinks in plastic bottles is not permitted. Water and soft drinks will be available to purchase at the festival in cans and cartons.

    What are you doing to reduce waste at the festival?

    We are undertaking the following actions to reduce waste in 2022:

    • We are looking to introduce a reusable cup scheme which will significantly reduce the amount of cup / glass waste at the event.
    • We will be working with our local food banks to collect any left over food from our exhibitors.
    • Wristbands will be sent out to our guests in advance of the festival reducing the litter from the sticky tabs which are incredibly difficult for use to litter pick.
    • We are advising all of our exhibitors to use reuse their cardboard boxes rather than placing them in our onsite skips.
    • We will not be printing an event guide but using Information Hubs in each area which include a 'whats on guide', map and general information.

    What should I do with my rubbish?

    We implement a 'leave no trace' policy as we host our festival on a working farm. We provide bins throughout the festival which are emptied regularly by our friendly waste team. Within the camping fields we provide large skips for you to dispose of any of your waste.

    Please use the bins provided and report any discarded rubbish on the floor to our festival team.

    How do you conserve your energy?

    Our dedicated electricians make sure all generators that do not need to be used overnight are switched off to reduce emissions from our festival. We are always looking for a greener way to provide electricity at our festival, to reduce fuel used and be more environmentally friendly.

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