We pride ourselves on our excellent customer service, helping friends, families & couples create happy memories and experiences together. Whether we are fishing phones out of porta-loos for visitors, hand delivering tickets, finding a customer some shower gel or our lovely team making visitors laugh on the phone.
We really do care and strive to offer the best Yorkshire has to offer at our festival. We might not always get it right, but we definitely try hard to listen and act upon all feedback.
UPDATED 15.07.2021
PLEASE READ ALL OF THESE BEFORE CONTACTING OUR OFFICE – WE ARE VERY BUSY BUILDING THE EVENT, SO YOU ALL HAVE A GREAT WEEKEND!
If you do not receive an email with your tickets following your purchase please check your SPAM mailbox as some service providers send unknown emails automatically to this folder. If you still can’t find them please go onto the ticket purchase section of our website and select ‘More Information’ on the top right side of the screen and select ‘Resend Me My Tickets’. If this does not work, please contact us directly on 0344 7766 777.
Your 2021 tickets were sent out in January. If you do not have these please email tickets@eventsbyb3.co.uk. We are only in the office until 22.7.21, so if you realise you do not have the correct tickets after this date, please come to the event and speak to the Gate Team who will help you.
The main Festival is open from 9am until 9.30pm on Saturday 24th July 2021 and 9am until 9.30pm on Sunday 25th July 2021. Please note that we close part of the festival field off from 6pm.
Those staying with us for the weekend will have been issued an arrival slot via email, and a Gate allocation, please ensure you know which Gate to go to.
To reduce the amount of people entering the site at one time we will be allocating time slots to stagger arrivals..
Please read the Ticket Type section carefully which accompanies each ticket type on the ticket system.
Running a ticket agency costs money – the costs of premises, IT, staff, communication, etc, have to be covered – and, in addition, agents provide a service to their customers which has value. Ticket agents are also commercial enterprises, which often have the interests of shareholders to consider. A fee, often calculated as a percentage of the price of each ticket, is therefore added by agents on top of a ticket’s face value to cover both their costs of sale and as a charge for the service provided.
No. Advanced tickets only. The system will be shut down at 00:00 on 23.7.21.
Children aged 7 or under are free to enter the Festival with an Adult who has purchased a Standard Entrance Ticket. For Health & Safety reasons we require a ratio of one adult to four (4) children 7 years old or under. Children seven (7) or under may attend the Celebrity Chef Sessions if they can sit quietly on an Adults Lap and not disturb other attendees. Please select a ticket for your under 7’s on the ticketing system. We take health and safety very seriously and we will be prepared with things like UK safety signage to ensure you have a fun and safe day out.
Sit back and enjoy an intimate cookery demonstration by our Celebrity Chefs. These ticket types are available on both event days.
No, we have sold out.
Limited showers, toilets and hand wash sinks will be available on site. For more information please visit our Camping & Caravanning Club Information Page.
No, we have sold out.
For more information please visit our Camping & Caravanning Club Information Page.
Refunds are not available nor do we permit the re-selling of tickets. Please see our Ticket Terms & Conditions on our Tickets Page for more information.
Of course! We just ask that they are kept on a short lead and waste bins will be available for your use. Dogs are also welcome in the camping / caravan fields.
Yes, there will be Cash Back facilities on site. Please note there is a fee of £3 to cover the cost of this facility.
No, all products on site can be purchased with cash or cards, if the Exhibitor takes them.
There are several seating areas around the Festival venue, these are clearly marked on the map. Please note that only food and drink purchased at the Festival may be consumed in these areas. You are also welcome to bring your own chairs into the event field.
Our Festival Home is a grassy field, so may therefore be challenging for wheelchair users, due to the nature of the venue. We do have dedicated Disabled Parking (for Blue Badge Holders) which is located nearer to the entrances, our Traffic Management Team will direct you.
Please notify us if you intend to purchase a Celebrity Chef Ticket as we will need to allocate a Disabled (Wheelchair) Space. Please note these are limited and are allocated on a first come, first served basis.
There are dedicated Disabled Toilets which are shown on the festival layout map inside the Event Guide, which you will receive on arrival.
If you have any questions or need any help during the Festival please speak to one of our Team.
Our festival family strives to include everyone, we also have a BSL Interpreter in two of our Celebrity Chef Demonstration sessions (this is the 2pm Celebrity session on each day), plus we offer a large print event map and schedule. Please get in touch if you would like to request one of these. If you need any help on the event days please speak to our lovely team in the Big Red Information Hub.
To ensure that the festival is available to all we offer disabled ticket holders, subject to availability, a free ticket for a Carer. This offer is open to those who hold a current higher rate of DLA, or other UK government approved supporting evidence of their requirement for a Carer. Carer tickets can only be issued against a standard adult entrance ticket.
Please note that this offer is only available to those people that would be unable to attend the festival without a full-time assistance. Every application is assessed on an individual basis and if anyone is found to be making a fraudulent application, we reserve the right to cancel both the original ticket and the carer ticket, before and during the event.
To apply for a carer ticket please email us at ydfadfestival@eventsbyb3.co.uk with proof of a standard ticket purchase (e-ticket email) and a copy of your letter of award for the DLA (or equivalent). All carer’s ticket requests must be made by the 1st July 2021 – TICKETS ARE NOW SOLD OUT SO THERE ARE NO MORE CARER’S TICKETS AVAILABLE.
Please note that Celebrity Chef Tickets and Weekend Tickets are not part of this offer. To be accompanied for a Celebrity Chef session the Carer will also require a ticket.
Yes, several of our Exhibitors offer a range of Vegan, Vegetarian and Gluten Free Food. This is highlighted in our event magazine.
All our Exhibitor’s make every attempt to identify ingredients that may cause the most common allergic reactions, however, there is always a risk of cross contamination and those with allergies should be aware of this. Please check with an Exhibitor and they will be able to advise.
For our FULL terms and conditions please see our Ticket Terms & Conditions on our Tickets Page here https://www.yorkshiredalesfoodanddrinkfestival.com/tickets-terms-conditions
All tickets for the Yorkshire Dales Food & Drink Festival include entrance to the event (except the camping, caravan and camper van tickets) for either one or both of the event days as stated on your ticket.
Celebrity Chef tickets include access to one of the time slots stated on your tickets this will either be for an audience with or a cookery demonstration. In the event of one of our booked Celebrities cancelling their performance for any reason, our Celebrity Booking Agent (The Corporate Group Ltd) will endeavour to provide an alternative Celebrity. No refunds will be given.
The content of the event advertised on this website and our social media platforms may be subject to change. Any changes will be notified as soon as possible and any information on the website amended. Historic Digital Media posts will not be amended.
If you don’t fancy sleeping under the stars within our camping field – don’t worry!
Devonshire Hotels & Restaurants, the sponsors of the local chef demonstration arena, have rooms available during the show at the following local properties:
Devonshire Arms Hotel & Spa, Bolton Abbey – www.thedevonshirearms.co.uk
The Devonshire Fell, Burnsall – www.devonshirefell.co.uk
Devonshire Arms Cottages, Bolton Abbey – www.devonshirearmscottages.co.uk
Please call 01756 718111 for reservations.
Our Festival Home is the beautiful Funkirk Farm, located just outside of Skipton. There will be lots of signs from the A59 and our lovely Traffic Management Team will guide you into the site. The post code for Sat Nav BD23 3AB.
We recommend that you plan your journey in advance and ensure you allow sufficient time to get to the venue, especially for those with Celebrity Show Tickets, as session times cannot be swapped.
Please consider using Public Transport!
Skipton has an excellent train service with regular trains from Leeds, Bradford and Carlisle.
Skipton Town Centre
We have plenty of Car Parking at the venue, which is signposted from the A59 in both directions. There is a small charge per vehicle per day which is payable on the entrance gate. The car park is accessed via a hard standing road.
